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Help

Here is helpful information on the usage and the system requirements of our website. If you have questions or suggestions about this site, please contact us at [email protected].

Browser Enhancements
We recommend a number of plug-ins to a standard browser configuration. These can all be downloaded free of charge or, if your browser is recent, these features may be already included: A number of downloadable documents on the site are provided via Portable Document Format (PDF), which allows you to view, print, and save documents while retaining the original formatting. You must have a recent version of the free Adobe Acrobat Reader (Version 4.0 or higher) installed on your computer to view these documents.
> download free Adobe Acrobat Reader

Operating System Enhancements
If you are unable to readily download any of the PDF files, we recommend that you obtain the latest operating system updates for your computer from Microsoft Windows Update page.
> download latest updates for your computer

For video and audio files or streaming events such as financial conference calls, use the Windows MediaPlayer, or the brand that is compatible with your computer platform.
> download free Windows MediaPlayer

For Best Performance
This site is optimized for viewing with Netscape Navigator 4.5 or higher, Internet Explorer 5.0 or higher, or AOL 6.0 or higher. Set your monitor resolution to at least 800 by 600 pixels to ensure that your browser can view the full content of our website. We also recommend that you set the color palette of your monitor to at least 256 colors for optimal viewing.

Printer Settings
If text or images are croped when printing our web pages, please adjust your page setup when printing. We recommend that you use .166 inch borders.

Minimum System Requirements
Operating system: Microsoft Windows® 98, Windows 98 Second Edition, Windows 2000, or Windows Millennium Edition (Windows 95 or Windows NT 4 users)
Processor: Pentium 166 MHz
Random Access Memory (RAM): 32 MB
Modem: 56 kbps
Sound Card: 16-bit
Screen Colors: Thousands of colors

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